At Sultan’s Mart LLC, we are committed to offering the best prices on the market. If you find a lower price for the same product from a qualified competitor, we will match the price or refund the difference!
📌 How It Works
1️⃣ Find a Lower Price
If you find an identical product at a lower price from an eligible competitor, take a screenshot or provide a link to the offer.
2️⃣ Submit a Price Match Request
📧 Email us at info@sultansmartllc.com with the following details:
✔️ Product name and model number
✔️ Competitor’s price and website link
✔️ Your order number (if already purchased)
3️⃣ Verification & Approval
Our team will review the request and verify the competitor’s pricing. If it qualifies, we will match the price or provide a refund for the difference.
✅ Price Match Eligibility
✔️ The product must be identical (brand, model, size, color, etc.).
✔️ The competitor must be a verified retailer (not an auction site or third-party marketplace like eBay).
✔️ The competitor’s price must be current and in stock at the time of the request.
✔️ Price match applies to regular prices (not limited-time flash sales, clearance, or special promotions).
🚫 Exclusions
❌ Prices from auction sites, resale platforms, or unauthorized sellers.
❌ Clearance, liquidation, or going-out-of-business sales.
❌ Bulk discounts, loyalty program prices, or limited-time promo codes.
❌ Price errors or misprints.
❌ Items sold as part of a bundle or package deal.
🕒 When Can You Request a Price Match?
✔️ Before Purchase: If you find a lower price before placing an order, contact us for a price match.
✔️ After Purchase: If you find a lower price within 7 days of your purchase, we’ll refund the difference.
💬 Frequently Asked Questions (FAQs)
🔹 Can I combine a price match with other discounts or promo codes?
No, price matches cannot be combined with additional discounts, promo codes, or loyalty points.
🔹 Do you match prices from international retailers?
No, we only match prices from U.S.-based retailers.
🔹 How long does it take to process a price match request?
Most requests are reviewed and processed within 24-48 hours.
📞 Need Assistance?
📧 Email: info@sultansmartllc.com
📞 Phone: 512-318-2199
📍 Address: 7901 4TH ST N #25470, St. Petersburg, FL 33702
📅 Business Hours: Monday – Friday | 9:00 AM – 6:00 PM (EST)
🚀 Shop with confidence at Sultan’s Mart LLC, knowing you’re getting the best price – guaranteed!