Privacy Policy

Privacy Policy

Welcome to Sultan’s Mart LLC (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://sultansmartllc.com/ or make a purchase from us.

By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

📌 Personal Information

When you interact with our website, we may collect:
✔️ Name
✔️ Email address
✔️ Phone number
✔️ Billing and shipping address
✔️ Payment details (processed securely through third-party payment providers)

📌 Automatically Collected Information

When you visit our website, we may automatically collect:
✔️ IP address
✔️ Browser type and version
✔️ Device information
✔️ Website activity (pages visited, time spent, clicks, etc.)

2. How We Use Your Information

We use the information collected for the following purposes:

✔️ Order Processing: To fulfill and deliver your purchases.
✔️ Customer Support: To respond to inquiries and provide assistance.
✔️ Marketing & Promotions: To send newsletters, special offers, and personalized content (only if you opt-in).
✔️ Website Analytics: To monitor and improve website performance.
✔️ Security & Fraud Prevention: To protect against unauthorized access, fraud, and other illegal activities.

🔔 We DO NOT sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Protect Your Information

We take data protection seriously and use industry-standard security measures, including:

✔️ SSL Encryption to protect sensitive data during transmission.
✔️ Secure Payment Processing (we do not store credit card details).
✔️ Restricted Access to personal data for authorized personnel only.

However, while we strive to protect your information, no method of data transmission over the internet is 100% secure.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.

🍪 What Are Cookies?

Cookies are small text files stored on your device that help us:
✔️ Recognize you when you return to our website.
✔️ Save your preferences (e.g., shopping cart items).
✔️ Analyze website traffic and improve functionality.

🔹 Managing Cookies

You can manage cookie settings through your browser and disable tracking if preferred. However, disabling cookies may affect website functionality.

5. Third-Party Services & Links

We may use trusted third-party services for:
✔️ Payment Processing: PayPal, Stripe, and other payment gateways.
✔️ Analytics & Marketing: Google Analytics, Facebook Pixel.
✔️ Shipping & Logistics: USPS, FedEx, UPS.

These third parties have their own privacy policies, and we encourage you to review them.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

✔️ Access & Correction: Request a copy of the data we hold about you and correct inaccuracies.
✔️ Data Deletion: Request deletion of your personal information (subject to legal obligations).
✔️ Marketing Preferences: Opt out of marketing emails at any time by clicking “unsubscribe.”

📧 To exercise your rights, contact us at info@sultansmartllc.com.

7. Children’s Privacy

Our website is not intended for children under 13 years old, and we do not knowingly collect data from minors. If we learn that we have collected data from a child, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us:

📧 Email: info@sultansmartllc.com
📞 Phone: 512-318-2199
📍 Address: 7901 4TH ST N #25470, St. Petersburg, FL 33702

📅 Business Hours: Monday – Friday | 9:00 AM – 6:00 PM (EST)

🚀 Your privacy matters to us! Thank you for trusting Sultan’s Mart LLC.